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Paul Delacourt

"Mr. Paul D. Delacourt works for Red River Technology in Chantilly, Virginia as a Director of Programs."

Blog posts August 2022

Methods for Developing Crucial Customer Service Abilities

Empathy is one of the most critical customer service skills that any customer service representative should have. When dealing with upset or angry customers, you need to have a lot of empathy. You should listen carefully and answer in the right way. A good listener will also ask the right questions.…

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How to Create a Plan for Managing Knowledge?

 

How do you make a plan for how to handle knowledge? There are a lot of ways for knowledge management. These actions are very effective and can change how an organization does business. They can also change a business, an industry, or a country. If you don't have a plan, you'll get stuck in a r…

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Several Illustrations of Artificial Intelligence

There are wide distinct varieties of AI. The most fundamental type of machine is known as a reactive machine, and it can only carry out a specific subset of jobs that have been carefully planned. These machines are highly dependable, but they don't have any awareness or comprehension of the outside…

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